Question 1

What Is Your MOQ?

Accepted Answer

Normally 1 set.

Question 2

Do You Support OEM Service?

Accepted Answer

Yes, we offer OEM solutions for over 30 manufacturers.

Question 3

Can I Get Discount For Bulk Orders?

Accepted Answer

Yes, larger orders enjoy better prices.

Question 4

How About Documents After Shipment?

Accepted Answer

We send original documents (Packing List, Commercial Invoice, B/L etc.) by DHL after shipment. Electronic copies are also available.

Question 5

Can I Visit Your Factory?

Accepted Answer

Sure. We provide airport / station pickup, live machine demonstrations and sample cutting tests.

Question 6

Can I Customize The Machine?

Accepted Answer

Yes. Custom options include color, logo, working area, power, exchange table, full enclosure, auto loading & unloading.

Question 7

How Fast Is After-sales Response?

Accepted Answer

24-hour online support via WhatsApp, email and TeamViewer.

Question 8

It’s My First Time Using Laser Machine, No Operating Experience.

Accepted Answer

We supply online engineer support. Free factory-based training for your staff. On-site overseas training is available at your cost.

Question 9

What Is The Maximum Cutting Thickness?

Accepted Answer

It varies according to laser power, ranging from 1.5kW up to 80kW.

Question 10

What Materials Can You Cut?

Accepted Answer

Carbon steel, stainless steel, aluminum, brass, copper, titanium and galvanized sheet.

Question 11

Where Is Your Factory And How Big Is It?

Accepted Answer

Based in Jinan, Shandong, China. Our manufacturing plant in Pingyin covers over 60,000 m².

Question 12

When Was LXSHOW Founded?

Accepted Answer

Founded in July 2004, with over 20-year experience in laser equipment R&D and manufacturing.

Question 13

What's The Guarantee Time?

Accepted Answer

3-year warranty for fiber laser cutting machines; 2-year warranty for other laser machines.

Question 14

What Certifications Do Your Machines Have?

Accepted Answer

CE, FDA, ISO 9001, Spanish EPR and international trademark registrations.

Question 15

How Many Countries Do You Export To?

Accepted Answer

Exported to 150+ countries and regions. We provide OEM service for more than 30 global manufacturers.

Question 16

What Are Your Main Products?

Accepted Answer

Fiber laser cutting, cleaning, welding, marking & cladding machines; bending, deburring, pipe bending, punching & shearing, plate rolling, plate shearing and cornercutting machines, etc.

Product Recommended

Send Inquiry